How long does shipping take?

We try our best to ship items as fast as we can. The average shipping time is 5-7 business days.

Can I track my package?

Yes, On the confirmation page you will be invited to download the Shop tracking app for this purpose.


Can I cancel my order?

You are able to cancel your order with no penalty. You must cancel your order before it ships. If the item is already sent, please use our easy return system to get a full refund.

I am not in love with my order, can it be returned? What if there is an issue

Yes! Your first step is to contact our customer service, and we will be happy to give you instructions as well as a returns label to stick on the returned packages.

We offer a 100 % money back guarantee. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase.

If the product is defective or damaged and you would like an exchange for the exact same product. we also cover the return costs.


Which payment methods do you accept?

We provide various payment options for your ease. You can pay using Visa, MasterCard, Discover, American Express, JCB and Union Pay credit cards. Additionally, we accept payments through PayPal, and Google Pay.

What currency are the prices do I see in the site?

All prices are in USD, unless a specific currency has been selected in the bottom of the front page.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Do the light fixtures come with bulbs?

Bulbs are not provided unless stated otherwise.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email. and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.